Legal Notice

This website and online store are operated by our store. By accessing this website, browsing our products, or making a purchase, you agree to comply with the terms, policies, and conditions published on this website.

Store Information

Our store operates as an online retailer and works with third-party suppliers, fulfillment centers, payment providers, and shipping carriers to process and deliver customer orders.

We remain the primary point of contact for all purchases made through our website.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, features, prices, and availability displayed on our website are accurate.

However, minor differences in color, appearance, packaging, or other product characteristics may occur due to manufacturing variations, device displays, or fulfillment processes.

Third-Party Fulfillment

Products purchased through our store may be processed, packaged, and shipped directly by third-party fulfillment partners.

Shipping origin and fulfillment location may vary depending on product availability and the customer's destination.

Customers should contact us directly regarding any questions or issues with their orders.

Product Use

Customers are responsible for using products according to their intended purpose and any instructions provided with the product.

We are not responsible for damage resulting from misuse, improper installation, unauthorized modification, incompatible devices or equipment, or failure to follow product instructions, except where liability cannot legally be excluded.

Shipping and Delivery

Shipping and delivery estimates are provided for informational purposes and are not guaranteed unless explicitly stated otherwise.

Delivery may be affected by carrier delays, customs procedures, weather conditions, holidays, international transportation, or other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information.

Returns and Refunds

Returns, refunds, replacements, cancellations, damaged products, defective products, and lost shipments are governed by our Return & Refund Policy.

Nothing in this Legal Notice limits any mandatory consumer rights provided under applicable law.

Intellectual Property

Unless otherwise stated, original website content, branding, graphics, text, designs, and other materials belonging to our store may not be copied, reproduced, distributed, modified, or commercially exploited without prior authorization.

Third-party trademarks and intellectual property remain the property of their respective owners.

Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for indirect, incidental, special, or consequential damages resulting from the use of our website, services, or products.

Nothing in this Legal Notice excludes or limits liability where doing so would be prohibited by applicable law.

Changes to This Legal Notice

We reserve the right to modify or update this Legal Notice when necessary.

Any changes will become effective when the updated version is published on our website.

Contact Us

Questions regarding the Terms of Service, store policies, or general support should be submitted through the following channels:

• Email: labnovasupport@gmail.com

• Business Address: La Libertad, El Salvador

Our customer service hours are Monday through Friday, from 9:00 AM to 6:00 PM. We will do our best to respond to your request within 24 business hours.