Términos del servicio

Terms of Service

Overview

This website is operated by our store. Throughout the site, the terms “we,” “us,” and “our” refer to our store.

By visiting our website, using our services, and/or purchasing a product from us, you agree to be bound by these Terms of Service, as well as any additional policies referenced on our website.

Please read these Terms of Service carefully before accessing or using our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or place of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or services for any illegal or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or any other harmful material through our website.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, specifications, features, prices, and other information displayed on our website are accurate.

However, colors and appearance may vary slightly depending on your device, screen settings, manufacturing variations, or other factors.

We reserve the right to modify product information, prices, specifications, or availability at any time without prior notice.

3. Product Use

Our products must be used according to the instructions provided with the product and only for their intended purpose.

Customers are responsible for ensuring that the product is compatible with their devices before use.

We are not responsible for damage resulting from misuse, unauthorized modification, improper installation, use with incompatible equipment, or failure to follow the product instructions, except where liability cannot legally be excluded.

4. Third-Party Fulfillment

Our products may be sourced, processed, packaged, and shipped through third-party suppliers and fulfillment partners.

Shipping origin and fulfillment location may vary depending on product availability and the destination of the order.

We remain the customer's primary point of contact for purchases made through our website.

5. Orders

We reserve the right to accept, reject, limit, or cancel an order when reasonably necessary, including cases involving:

Suspected fraudulent activity
Incorrect payment or shipping information
Product unavailability
Pricing or listing errors
Orders that cannot reasonably be fulfilled

If we cancel an order after payment has been successfully processed, an appropriate refund will be issued.

6. Billing and Account Information

Customers agree to provide accurate, complete, and current billing, payment, contact, and shipping information when making a purchase.

Customers are responsible for promptly updating information when necessary.

We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

7. Prices and Payments

Prices displayed on our website may change without prior notice.

Payment must be successfully completed before an order can be fulfilled.

Depending on the customer's location, additional taxes, customs duties, import charges, or similar fees may apply.

Where such charges are not collected during checkout, they may be the customer's responsibility.

8. Shipping and Delivery

Shipping and delivery times displayed on our website are estimates unless explicitly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, holidays, high-volume periods, and other logistical disruptions.

Please review our Shipping Policy for additional information.

9. Returns, Refunds, and Replacements

Returns, refunds, cancellations, damaged products, defective products, lost shipments, and replacements are handled according to our Return & Refund Policy.

Customers should review the Return & Refund Policy before completing a purchase.

Nothing in these Terms limits mandatory consumer rights provided by applicable law.

10. Order Cancellations

Customers who wish to cancel an order should contact us as soon as possible at labnovasupport@gmail.com.

We will attempt to cancel the order before fulfillment begins.

Once an order has entered processing or has been shipped, cancellation may no longer be possible.

11. Intellectual Property

Unless otherwise stated, all original content available through our website, including branding, graphics, text, logos, designs, photographs, and other original materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, sell, copy, modify, or commercially exploit our original content without authorization.

Third-party trademarks, product names, and intellectual property remain the property of their respective owners.

12. Prohibited Uses

You may not use our website or services:

For unlawful or fraudulent purposes.
To violate applicable laws or regulations.
To infringe intellectual property rights.
To submit false or misleading information.
To distribute malware or malicious code.
To attempt unauthorized access to our systems.
To interfere with the security or operation of our website.
To abuse our refund, payment, or ordering systems.

We reserve the right to restrict or terminate access to our services when these conditions are violated.

13. Third-Party Services

We may use third-party providers for payment processing, fulfillment, shipping, analytics, website functionality, and other operational services.

Certain features or services may therefore also be subject to the applicable third party's terms and privacy practices.

14. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.

We are not responsible for damage resulting from improper use, unauthorized modification, incompatible equipment, or failure to follow product instructions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold us harmless from claims, liabilities, damages, or expenses resulting from your violation of these Terms, misuse of our services, or violation of applicable laws or third-party rights.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain in effect.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service when necessary.

Changes will become effective when the updated Terms are published on our website unless otherwise required by applicable law.

18. Governing Law

These Terms will be governed and interpreted according to applicable laws, subject to any mandatory consumer protection rights that may apply based on the customer's location.